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In accordance with the Royal Institution of Chartered Surveyors' regulations, bye laws and requirements we have a formal complaints procedure, which is available upon request.
In the unlikely event that you have a formal complaint to make, you are assured that it will be dealt with professionally, transparently and efficiently.
If you have a complaint, please put it in writing and post it to our central administration office at:
Acorn - Chartered Surveyors,
Acorn Lodge,
57 Park Terrace East,
Horsham,
West Sussex,
RH13 5DJ